Scoop & Sparkle

Privacy Policy

Privacy Policy – The Fun Version (But Still Totally Legal!)

Effective Date: 6/12/2025

Hey There, Fellow Dog Lovers! 🐕

Welcome to our privacy policy! We know, we know – reading privacy policies is about as exciting as waiting for your dog to pick the perfect spot to do their business. But stick with us! We promise this won’t be as boring as most legal documents.

Who We Are (The Humans Behind the Scoops)

We’re Scoop & Sparkle, and we’re real people who genuinely love dogs and keeping yards clean! We’re a small, family-owned business serving Florida’s beautiful Space Coast and Treasure Coast. When we’re not scooping poop (our favorite hobby, obviously), you can find us:

  • Playing fetch with our own fur friends
  • Perfecting our “good dog!” voices
  • Explaining to friends and family that yes, we really do love our job
  • Saving Soles One Scoop at a Time! ✨

What Information We Collect (And Why We’re Not Creepy About It)

When you reach out to us, we might collect some basic info. Don’t worry – we’re not building a secret dossier on you or your dog’s bathroom habits!

We might collect:

  • Your name (so we know what to call you – “Hey you!” gets awkward)
  • Your address (kind of important for a yard cleaning service!)
  • Your phone number (for scheduling and “We’re on the way!” texts, NOT BECAUSE YOUR CAR WARRANTY EXPIRED.)
  • Your email (for confirmations and the occasional cute dog meme, not because we want to put you on a newsletter without your permission.)
  • Your dog’s info (breed, size, special needs – helps us do our job better!)
  • Service preferences (weekly, bi-weekly, or “please come ASAP!”)

We DON’T collect:

  • Your social security number (we’re removing dog waste, not applying for loans)
  • Your mother’s maiden name (unless it’s somehow relevant to dog waste removal or that’s your dog’s actual name)
  • Anything weird or invasive

How We Use Your Information (Spoiler: It’s Pretty Boring)

We’re not selling your info to the highest bidder (or at all) and we’re not using it for world domination. Here’s what we actually do with it:

The Good Stuff:

✅ Schedule your service (the whole point!)
✅ Send appointment reminders (so that you know we’re coming)
✅ Process payments (keeps the lights on and the dogs fed with a bit for their toy budget)
✅ Communicate about your service (weather delays, holiday schedules, etc.)
✅ Improve our service (making sure we’re constantly working toward our promise: Excellence)
✅ Send occasional updates (new services, holiday schedules, a dog photo, or dog event)

What We’ll NEVER Do:

❌ Sell your info to random companies OR any companies
❌ Spam you with unrelated junk
❌ Share your address with solicitors
❌ Post about your dog’s bathroom schedule on social media
❌ Use your info for anything you didn’t sign up for

Who We Share Your Info With (Spoiler: Almost Nobody!)

We’re pretty possessive of your information – think of us as the protective parents of your data.

We might share your info with:

  • Our team members (so they know which house to visit and when)
  • Payment processors (they need to process your payments (thank you, BTW)
  • Our scheduling software (technology makes life easier for everyone)
  • Legal authorities (only if required by law – hopefully never needed!)

We will NEVER share with:

  • Telemarketers
  • Your nosy neighbors
  • Random companies wanting to sell you stuff (think: car warranties)
  • Anyone offering to “help” with your information
  • Literally anyone else without your permission

How We Protect Your Information (Like Fort Knox, But Friendlier)

We take data security seriously! Your information is protected better than our secret recipe for getting dogs to love us instantly. (Ok, we keep bacon in our pockets.)

Our security measures:

  • Encrypted storage (fancy tech speak for “super locked up”)
  • Secure payment processing (no storing credit card numbers lying around)
  • Limited access (only team members who need info to serve you)
  • Regular security updates (staying ahead of the bad guys)
  • Common sense (surprisingly rare, but our parents taught us well!)

Your Rights (Because You’re the Boss!)

This is your information, and you get to call the shots:

You can:

  • See what info we have (just ask!)
  • Update your information (moved? new phone? we got you!)
  • Delete your information (though we’d miss you…like a LOT!)
  • Opt out of communications (but you’ll miss our sparkling personality)
  • Ask questions (we love chatting about privacy – okay, maybe not, but we’ll answer promptly!)

Cookies (Not the Delicious Kind)

Our website might use cookies to make your experience better. These aren’t the chocolate chip kind (sorry!), but little bits of data that help our website remember you and work properly.

We use cookies for:

  • Remembering your preferences
  • Making our website work smoothly
  • Understanding how people use our site (so we can make it better)

You can control cookies through your browser settings if you want to go cookie-free!

Changes to This Policy (We Promise to Keep It Fun)

Sometimes we might need to update this policy – maybe we add new services or legal requirements change. When we do:

  • We’ll post the new version here
  • We’ll let you know about big changes
  • We’ll keep the same fun, honest approach
  • The effective date at the top will change

Contact Us (We Actually Want to Hear From You!)

Questions about privacy? Concerns about your information? Just want to chat about dogs? We’re here for it all!

Reach out to us:

  • Phone: 321-345-1155 (call or text – we’re flexible!)
  • Email: wagteam@scoopsparkle.com
  • Mail: Parts Unknown
  • Carrier Pigeon: (just kidding, but that would be pretty cool)

The Legal Stuff (Because Our Lawyer Made Us Include It)

This privacy policy is governed by Florida law and any disputes will be resolved in Brevard County, Florida. If any part of this policy is found to be unenforceable, the rest remains in effect. This policy represents the complete agreement regarding your privacy and supersedes any prior agreements.

Translation: We’re a Florida business following Florida rules, and we mean what we say about protecting your privacy.

The Bottom Line 🏠

We’re real people running a real business, and we treat your information the way we’d want ours treated – with respect, care, and maybe a little humor along the way. We’re here to make your life easier by keeping your yard clean, not to make it complicated by misusing your trust.

Thanks for choosing Scoop & Sparkle! Now, let’s go make some yards sparkle! 🪏✨🩵🐾

Remember: We’re Saving Soles One Scoop at a Time – and protecting your privacy every step of the way!

Last updated: 6/12/2025

Questions? We’re always happy to help explain anything in plain English (or dog language if you prefer)!

Who we are

https://scoopsparkle.com/about/

Comments

When Comments Are Activated: if visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

When/if we create an online gallery of customers to share pictures of their fur friends and interact in a future digital dog cafe…If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

When Comments Are Activated: if you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.